Your Claim Forms
for policies purchsed before 1st September 2011

Should you need to make a claim, please click on the image below which reflects the claim you are making and forward the completed form along with any suporting documents to ALC Health's claim centre.

Should you need any assistance when making your claim, please contact our claims centre who will be ready to provide any assistance that you may need.

To contact us please telephone our claims centre from outside the UK on +44 20 8603 9958 or from within the UK on 020 8603 9958 or write to ALC Health travel insurance claims department, PO Box 1900, Croydon CR90 9BA.

You may also email travel_claims@mondial-assistance.co.uk